FAQ

Who is Anikaelle Cora? 

Hi there it’s me! The artist and creative behind this site.

How can we contact the artist? 
To contact please email us at info.anikaellecora@gmail.com

How do I place a commission request?

To place a request, click on "commission" tab in the main menu and fill out the email form.

How long do paintings requested take?

Painting time can fluctuate between 1 week to 4 weeks depending on size, and difficulty of concept.

How long will it take for my order to ship?

It can take up to 7 days for your order to be processed and packaged. The Shipping carrier will take it from there. We have no control over the shipping speed as soon as its out of our hands.

How can I track my order?

After placing your order, you will receive an email confirmation containing your order number. Once your order has been shipped, you will receiver your tracking information. Please allow a day or so for the tracking information to update.

I don't see my confirmation email? Where is it?

Please make sure to search your junk, spam, and promotional folders in case the notification has ended up there.

My package says delivered but I haven't received it?

Be sure to check around the front of your home, your mail room, mail box etc... It is also recommended checking with your building management or neighbors who could have collected it for you. In some case, a claim with carrier could be file for missing package(s).

Can I exchange or Return my order?

We are not accepting exchanges and/or returns at this time.